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Folder HelpDesk
By kalmstrom.com Business Solutions Shareware

Version: 13
Released: 2013-06-14
Description: Collaborate on helpdesk tickets in Outlook. Create tickets from email or web, manually or automatically. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Access or SQL Server database. Closed tickets can be searched and re-created in Outlook if needed. E-mail history. FAQ answers. Excel reports, knowledge base. Subscription $180/month for all kalmstrom.com products.

Platform: Win2000,Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64,Other
Category: Business::Helpdesk & Remote PC
Cost: $2200.00 US
Size: 46464 K